Refund Policy
Last updated 2026
30-day money-back guarantee
LIBERTY HAUL LOGISTICS LLC offers a 30-day money-back guarantee on subscription payments. If HaulBooks is not right for your operation, you can request a full refund within 30 days of the order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Request a refund at paddle.net using the email address on your order, or email us at haulbookspro@gmail.com and we will arrange it with Paddle for you.
Free trial
Every company starts on a 7-day free trial. You are not charged during the trial, and you can cancel before it ends without paying anything.
Cancelling
You can cancel a subscription at any time from Plans & billing inside the app. Cancellation stops future renewals and your access continues to the end of the billing period you already paid for. Your records stay viewable after that.
More information
Paddle's own refund handling is described in the Paddle Refund Policy.